They supplied a new grate for my 40-year old fireplace, which was a specialist part difficult to get hold of. When it was ordered it came in and was slightly too wide, they very kindly ground it down to the right size without charging extra for this. I am absolutely delighted with the service I received. They were very quick and very informative, no worries at all. I would recommend them to anybody, they were very helpful.
We had a stove installed by Embers, which we were extremely pleased with and did not have any complaints. Definitely recommend them to others. Brent and the fitter were great, left little mess and were really personable and professional. The whole experience was really good.
They fitted a new gas fire for us last year, we are very happy indeed! We went to their showroom, the guys were very helpful and they did the job well, no mess and no fuss. They were brilliant, we would recommend them and have done already. If we wanted anything else in that area we would definitely use them again as we were more than happy with their service.
“The fireplace looks great; it is now the centrepiece of our new home. Great fitting service - we have recommended Embers to lots of our friends.”
“Embers fitted our new gas fire and stone surround, the service was good from the start and prices very reasonable. The lads that did the fitting were very polite, professional and did not leave any mess. The new fireplace looks amazing and really makes the room special. Would certainly recommend Embers to my family and friends”
“We wish to say how impressed we are with Embers. After receiving expert advice in selecting a suitable fire a detailed survey was then carried out on our property. The fire was carefully and efficiently installed to our complete satisfaction and as a result we had no hesitation in recommending your company to our neighbour.”
They replaced my old fireplace and replaced with a brand new one. Very pleased with everything, they came on time and were absolutely excellent. They were really helpful and gave good advice and suggestions for what I wanted.
Embers have installed fireplaces 4 times for us for each time we moved! We are very happy and would recommend them to other people absolutely. They always arrive on time and they tell us if they're running late etc. We've dealt with Brent and Carl, who are both really really helpful.
“We got two quotes to install a stove in the existing fireplace in our Edwardian house, which had been set up as a gas fire. We chose Embers because of the sensitive way Brent listened to what we wanted and came up with solutions. In the event the installation all went as planned, with a minimum amount of disruption and surprisingly little mess. The stove we chose from the options Brent presented is fabulous and we are very pleased with the result and would highly recommend them.”
I needed a new fireplace, Embers came to assess my property, they examined the chimney, roof and made a recommendation for what I needed, as well as made sure everything was safe. They gave excellent information, advice and assistance at every stage. They were extremely courteous, a lovely little company who were easily contactable, they were efficient from beginning to end. The work done was thorough and as clean as possible. They took my old fireplace out, relined the chimney and did work on the roof. The guys did an absolutely excellent job, a first class experience! They were so polite and helpful, did more than was expected, I am very impressed. They were just fantastic, they paid attention to detail and safety, it was a pleasure to have them in the house. They were flexible to work around me, their professionalism, knowledge and experience made them worth every penny. Trustworthy traders!